Change as a “Why” Problem

If “how” questions focus on means and “what” questions focus on ends, what to “why” questions bring to our problem solving efforts? Asking “why” questions allows us to dig down into the ultimate purpose of a function making it possible to consider new and better ways of performing that function. Why do we do what we do? Why do we do them the way we do? These are the questions that open the doors to true transformational change.