Joking Aside

Humour lubricates the wheels of communication. It relaxes people and makes them more receptive to what you have to say. Laughing together creates shared goodwill and a sense of camaraderie, which contributes to the development of trust. Interestingly enough, humour in a presentation or training session also increases information retention. For all of these reasons, using humour (as appropriate) will help you communicate more effectively.