Lessons Learned

A key factor in effective problem solving is the development of a system or process for monitoring and recording lessons learned. Over time, most problems will fall into identifiable patterns or categories. If the information gained from earlier challenges is captured and stored in a way that is readily accessible, old struggles won’t have to be re-experienced when a similar situation occurs. Since many of the same problems tend to revisit in different guises, we will be better problem solvers if we make a point of learning the lessons of the past.